Why is my deposit not showing on my account? If you've tried to make a deposit and the funds are not showing on your balance, please refresh the page. This allows the display to update to show the most recent total. Please don't reattempt a deposit until you've tried refreshing, just in case they both go through. If you need assistance, please click here to see our contact details. Related articles Payment methods My data I’m not sure if I made the deposits in question. What should I do? Minimum and maximum deposit amounts How can I check my reward history?