Do you apply fees to withdrawals?

We never charge a fee for a withdrawal — and this applies to all payment methods offered. But please note that some providers may charge one. This is out of our hands and any fee applied goes to the provider.

If a fee is taken, can I get a refund?

As we don’t apply fees, we’re unable to refund any charges you may encounter. Should you require further assistance, please contact your card provider.

If you need assistance, please click here to see our contact details.