Why am I getting messages when I'm not a customer?

If your account is closed, emails will automatically stop within 24-72 hours.

Please note that if you've never been a customer, we don’t hold your details within our systems and can't email you. Any emails may instead be from a third-party company advertising us, so you may have subscribed without realising through another service.

If you don't wish to receive such emails, you can normally find unsubscribe instructions at the bottom of the relevant email.

If you do not believe the email you've received is legitimate, please do not click anything and send us a screenshot of this so that we can investigate this further.

If you need assistance, please click here to see our contact details.