How do I set a self-exclusion? How do I set a self-exclusion? You can request to close or self-exclude your account at any time by contacting us, or by going to > Bet responsibly > Suspend account > Self exclusion and then select the timeframe that you'd prefer. Or you can simply click here.If you'd prefer to contact us to exclude your account, please ensure you quote the reference 'Self-exclusion' in all correspondence to ensure your account is closed for the correct reason. Email email@example.com, call 0808 164 3700 or jump on live chat here. If you submit your request via email, you can also add a cool-off to your account to lock yourself out immediately while the self-exclusion is applied. Go to > Bet responsibly > Suspend account> Account cool-off to select a cool-off period, or just click here. Related articles Can I reopen an account after a self-exclusion? How do I get further help? What happens to my account after I've set a self-exclusion? What's a self-exclusion? How do I verify my account?