What's a cool-off period? A cool-off period is a responsible gambling tool allowing you to take a break from betting by preventing access to your account. Responsible gambling is very important to us as we always want our customers to be comfortable with the amount of time and money they spend betting. If you would like to find out more about responsible gambling, please contact customer support here. Related articles How do I keep track of when the cool-off ends? Contact us How long can I set a cool-off for? What are Spending Controls? Livescore Bet Squads