I cannot get through to the player protection team... I cannot get through to the player protection team... The team may experience busy periods, resulting in longer waiting times or no answer. We recommend you leave a voicemail, or try again later. Related articles I don’t want a spending limit... can it be removed? Why have you let me deposit but not allowed me to bet? Who are the Player Protection team? I cannot speak on the phone, what should I do? What are Spending Controls?