Can I reopen an account once it’s self-excluded via GAMSTOP? Can I reopen an account once it’s self-excluded via GAMSTOP? Once your self-exclusion period has passed and you’ve completed GAMSTOP’s reactivation process, we’ll be able to consider the reactivation of your account. To start this process, send an email to email@example.com and CC in firstname.lastname@example.org requesting confirmation that your closure period with them is over. Any request to reopen a customer account previously closed due to self-exclusion will be subject to our approval and a 24-hour review period. You may withdraw your request to reopen your account at any time during this period. If we approve your request after the 24-hour review period, access to your account will be restored. Related articles I’m already self-excluded, will you pass my details to GAMSTOP? Livescore Bet Squads How do I reopen my account? How to clear temporary internet files and cookies on an iOS device I didn’t self-exclude via GAMSTOP but it says I did. Who do I contact?