Apple have made some changes and therefore we have too. We've put together some specific FAQs to help you better understand these changes and how to navigate around our new mobile App. Whilst we appreciate some games are not currently available via the iOS App, you can still access all of our games via Web on your mobile device or desktop.
Why have you changed the app format?
Apple have made some changes and therefore we have too. The new iOS App will allow you to access a large range of our Casino games, which you can manage via the Game Management section; controlling your downloads, uninstalls and view your storage space. Whilst we appreciate some games are not currently available via the iOS App, you can still access all of the games via Web on your mobile device or desktop. We will be continue to work on improvements in the upcoming versions of the iOS App.
How do I add LiveScore Bet Casino to my iOS device home screen?
Adding LiveScore Casino to your iOS device home screen is easy! Follow these 6 simple steps in our step-by-step guide.
Can I still use the old versions?
Yes you can! You will still have the option to use the mobile web version on your mobile device. It will offer all the same features and services as on desktop.
Why does it take so long to download a game?
The download process is dependant on your internent connection and the size of the game file you are downloading; the size of each game may vary depending on the game supplier. Important to note that it may take longer to download Evolutions Live Casino as one game downloads all Evolutions content.
Why can't I find a specific game on iOS?
Not all games are currently available on our iOS App; however, you can access and play all of our games via the mobile web. Additionally, you can use the search feature to search for any game by name.
Will daily and monthly free games still be available on the new iOS?
Yes! Our daily and monthly free games will still be available for you to enjoy.
How many games can I store on my device?
You can store as many games as you desire on your device providing that you have enough space on your device. This can be managed in 'Game Management'. Moreover, all Evolutions games will download to your device once you select the first of their games.
How much storage does a game take?
Each game requires different amount of storage space. For example, the Evolution games package will use approx 320mb of your available storage. You can review your available storage via your device settings.
What happens if I run out of storage space?
You can remove games from your device within the 'Game Management' section. See below for steps on how to remove a game:
How do I find my preferred game(s)?
You can find your preferred game(s) by utilizing the search feature or scrolling through all listed games.
Can you list games by game type or provider?
Currently we do not have this functionality available, you can utilize our search feature or scroll through all listed games to locate your preferred game.
Why does the game only appear in my 'Recently Played'?
Once a game is downloaded, it will appear in 'Recently Played' and will no longer appear in all games list until it is uninstalled.
Will I still see 'Reality Checks' reminders on screen?
Yes! You will still be reminded of your play time and your 'Reality Check'.