I cannot get through to the player protection team... The team may experience busy periods, resulting in longer waiting times or no answer. We recommend you leave a voicemail, or try again later. If you need any further assistance, please see our contact details here. Related articles Contact us Why have you let me deposit but not allowed me to bet? I don’t want a spending limit... can it be removed? I cannot speak on the phone, what should I do? Who are the Player Protection team?