I cannot get through to the player protection team

If you are unable to get through to the Player Protection Team, please be aware that the team may experience busy periods, which can result in longer waiting times or calls not being answered immediately.
 

The Player Protection Team is available 24/7, and we strongly encourage you to try again later or leave a voicemail where possible. Please be assured that your call is very important to us, and the team will aim to respond as soon as they are able.