I cannot speak on the phone, what should I do? I cannot speak on the phone, what should I do? We may be able to arrange for a conversation to take place via live chat. Please contact customer support to arrange a time and date to speak to the player protection team. If you need any further assistance, please see our contact details here. Related articles Contact us Why have you let me deposit but not allowed me to bet? What are Spending Controls? Who sets the spending controls? I don’t want a spending limit... can it be removed?