Why can't I make a withdrawal?

Some banks or services do not accept funds from gambling sites, which can result in the withdrawal being rejected.

Contact your payment provider to confirm if they support gambling-related transactions or for further clarity as to why the transaction was cancelled.

Certain methods, such as prepaid cards, may only support deposits and not allow withdrawals.
In this case, you'll need to select a different eligible withdrawal method.

If your account has unverified documents or pending Know Your Customer (KYC) checks, your withdrawal will be blocked until verification is complete.

Please visit the My Account > Verification section or contact Support for guidance.

We use a Net Deposit system, which means you must withdraw funds back to the payment method with the highest positive net deposit.

If your current method doesn't meet this requirement, your withdrawal may be declined.