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Banking

Deposits

  • How do I make a deposit?
  • I've not made a deposit yet. How do I do this?
  • How do I switch payment methods, or add a new one?
  • How do I check my deposit history?
  • Minimum and maximum deposit amounts
  • Do you apply fees to deposits?

Withdrawals

  • How long will my withdrawal take?
  • Bank Holiday Withdrawals
  • How do I make a withdrawal?
  • How do I check my withdrawal history?
  • Can I cancel my withdrawal?
  • Minimum and maximum withdrawal amounts
See all 7 articles

Payment Methods

  • Payment methods
  • How do I add a new payment method?
  • When can I change my payment method?
  • I've not been able to register a payment method, what should I do?
  • How do I update my payment details?
  • Can you remove my payment details?

Payment Issues

  • Why is my deposit not showing on my account?
  • Why can't I deposit?
  • I’m not sure if I made the deposits in question. What should I do?
  • Why can't I make a withdrawal?
  • Why haven't I received my withdrawal?
  • Why did my withdrawal fail?
See all 7 articles

General

  • How will my stored card details be used?
  • How long will card details be stored?
  • Can I use a payment method in someone else's name?
  • Fraudulent activity

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