My Account

Verification

• Compliance
• Biometric Verification
• Why do I need to verify my account and payment method?
• What documents can I use to verify my bank details?
• What documents can I use to verify my address?
• What documents can I use to verify my date of birth?

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Updating Details

• How do I update my account details?
• How do I update my address?
• My name has changed, how do I update this?
• My date of birth is incorrect, how do I update this?
• My payment method has changed, how do I update this?

Logging in

• I've forgotten my login details
• Why can't I log in?
• Changing your password
• How do I use the Auto Login feature on mobile?
• Having trouble with Touch ID or Fingerprint Login?

General

• How to add Livescore Bet to your address book
• Why am I getting messages when I'm not a customer?
• How do I unsubscribe from marketing content?

Closure

• Why is my account closed?
• How do I close my account?
• How do I reopen my account?

History

• How can I check my reward history?
• How do I check my betting history?